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Knowledge base
Montessori Preschool FAQs
How do I turn off auto-renewal or cancel my subscription?
4
How do I cancel my subscription if subscribed on the Apple App Store?
How do I cancel my subscription if I subscribed on the Google Play Store?
How do I cancel my subscription on the Amazon App Store?
How do I cancel my subscription if I subscribed on your Website?
How can I check if I have subscribed to Montessori Preschool or not?
3
Check my subscription status on Apple
Check my subscription status on Google Play
Check my subscription status on your Website
I've paid for the subscription but I still don't have access
1
I can't access the content
Can I use the app on more than one device?
2
Can I use Family Sharing on my Apple device?
Can I use the app on more than one device?
More info on Montessori Preschool
6
What does the Web subscription give me access to?
How can I use Montessori Preschool on multiple devices?
How can I cancel my subscription if I subscribed through your Website?
How can I look at my invoices?
Can I upgrade my monthly subscription into a yearly one?
View all 6
More on the parental dashboard
2
How do I create user profiles?
Forgot my password
Sound Issue
1
There is no more sound in the app, help!
Misc.
1
Can't find the answer to my question
I have a code from HATIER
0
J'ai besoin d'aide avec Maternelle Montessori
FAQ Maternelle Montessori
1
J'ai reçu la Maternelle Montessori en cadeau
Joy of Reading FAQs
I subscribed to Montessori Preschool, how do I unlock Joy of Reading?
1
I subscribed to Montessori Preschool, how do I unlock Joy of Reading?
I've paid for the subscription but I don't have access
2
I only have restricted access on an Apple device
I only have limited access on an Android device
How do I turn off auto-renewal or cancel my subscription?
3
How do I cancel my subscription if I started it on the Apple App Store?
How do I cancel my subscription on the Google Play Store?
How do I cancel my subscription on the Amazon App Store?
How can I check if I have subscribed to Joy of Reading or not?
2
Check my subscription status on Apple
Check my subscription status on Google Play
Bonheur de lire FAQs
I subscribed to Montessori Preschool, how do I unlock Le Bonheur de lire?
1
I subscribed to Montessori Preschool, how do I unlock Le Bonheur de lire?
I've paid for the subscription but I don't have access
2
I only have restricted access on an Apple device
I only have limited access on an Android device
How do I turn off auto-renewal or cancel my subscription?
2
How do I cancel my subscription if I started it on the Apple App Store?
How do I cancel my subscription on the Google Play Store?
How can I check if I have subscribed to Le Bonheur de Lire or not?
2
Check my subscription status on Apple
Check my subscription status on Google Play
Jungle Math Challenge FAQs
How do I turn off auto-renewal or cancel my subscription?
2
How do I cancel my subscription if I started it on the Apple App Store?
How do I cancel my subscription on the Google Play Store?
How can I check if I'm subscribed to Jungle Math Challenge?
1
How to check my subscription status on Apple
I've paid for the subscription but I still don't have access
1
I’m subscribed, but I still have no access
Can I use the app on more than one device?
1
Can I use the app on more than one device at a time?
Accessing my Edoki account
2
With a password
With a verification code
I'm not receiving a verification link
2
Why am I not receiving an email with my verification link?
Why am I not receiving an email with my verification link?
My account is not being recognized
1
I created an account, but it's not being recognized on another device.
Contact us
1
Contact us
All Edoki Academy Apps
Manage my data
4
Busy Shapes & Colors
Code Karts Pre-coding for kids
Sight Words Adventure - read and spell flash cards
Zen Studio: Finger painting
I purchased the app and it is still locked
2
I can't access the content on my Apple device
I can't access the content on my Android device
Restore purchase
1
Restore purchase
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