I've paid for the subscription but I don't have access

I only have restricted access on an Apple device
Please try rebooting the app: 1. Log out of your Edoki Academy account (if you were logged in) 2. Open the App Store on your device and check that y...
Tue, 26 May, 2020 at 3:35 PM
I only have limited access on an Android device
Please try rebooting the app: 1. Open the Google Play Store on your device and check that you are logged in to the account that is paying the subscripti...
Tue, 26 May, 2020 at 3:38 PM